Return & Refund

By placing an order through the AllCarsFashion website you agree to the terms below. We have set these policies to ensure you fully know our refund and return methods and procedures.

 

RETURN POLICY

If you would like to return your order for any quality issues, don't hesitate to get in touch with us within 14 calendar days after delivery.

To return a purchase, you send us an email through Customerservice@AllCarsFashion.com.

 

RETURNS OR REPLACEMENT

Our policy lasts 14 days. If 14 days have gone since you received the purchase, unfortunately, we can't offer you a refund or exchange.

To be eligible for a return or replacement, your item must be unused and in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Any item not in its original condition is damaged or missing parts for reasons not due to our error will not be returned as well as an item that is returned more than 14 days since received.

UNUSED CONDITIONS

We recommend watching our installation videos beforehand to ensure you’re comfortable with the process. Certain items, like vinyl wrap decals, screen protectors, and carbon fiber spoilers, are non-returnable once the adhesive tape or 3M liner is removed. Make sure you're fully satisfied with the product and confident in the installation before removing the adhesive liner. We also suggest positioning the item in its intended spot to confirm proper fit and appearance before installation.

NOTE:

  • Please do not return any orders for uncommunicated reasons.
  • Please do not send your purchase back to the manufacturer directly.
  • To complete your return, we require a receipt or proof of purchase. Please provide all evidence when you contact us by email.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. The inspection could take around 1-7 business days. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. The refund time will depend on the payment method. Please see below for details:

If you paid by credit or debit card, the refund will be sent to the card-issuing bank within 7 business days of receipt of the returned item or cancellation request. Please contact your card-issuing bank with any additional questions.

If you paid by PayPal, refunds will be sent to your PayPal account within 3 business days.

Any additional fees due to a 'Refused' or 'Return to Sender' shipment will be deducted from the total refund amount.

 

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Customerservice@AllCarsFashion.com.

 

DAMAGED, WRONG PRODUCTS, OR OTHER ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or received the wrong items so that we can confirm the problems and give solutions.

To return your product, you should contact our support at Customerservice@AllCarsFashion.com.

DAMAGED ITEMS

For damaged items, you have 5 days from receipt of delivery to report damage to us. We will file a claim with the shipping provider and promptly send a replacement during their investigation. Please retain the box, packaging, and damaged item, as they may be collected by the carrier. We also require photos of the damaged item, along with all packaging and boxes.

LOST OR STOLED ITEMS

For lost items, you have 5 days from receipt of delivery to report this to us. We will file a claim with the shipping provider and send a replacement promptly during their investigation. If your order is lost, doorbell camera footage may be requested to support your claim. If the claim is denied due to proof of delivery, we are not responsible for replacements. That’s why we ask for as much evidence as possible to support your claim. If the claim is denied, we offer a discount on a replacement order.

INSTALLATION PROBLEMS

Refunds are not provided for failed installations. However, we offer troubleshooting solutions and supply replacement parts daily. Customers are responsible only for the material cost and shipping. For assistance, please contact our Technical Support Department. We strongly recommend watching our installation videos prior to starting any installation to ensure you are fully prepared.

REPLACEMENT PIECES

Our products are self-installing, but if an installation error occurs and you need a replacement, please email us with a photo and your request. Replacement costs include material and shipping fees only; we do not profit from replacement parts.

Note: Our products are sold as complete sets, and we cannot provide individual pieces if a part becomes defective due to normal wear and tear.

LIMITED* WARRANTY

WHAT IS NOT COVERED: Our Warranty does not cover wear and tear. If a product wears out or gets damaged, it is not eligible for replacement under warranty. We understand wear and tear can be subjective, but factors like daily exposure to sunlight, extreme cold, or intense heat can impact a product's lifespan.

Carbon Fiber Visual Warranty: Real Molded Carbon Fiber is composed of thousands of microscopic carbon fiber strands. During the molding process, variations in the twill pattern direction may occur. These slight inconsistencies are normal and should not be considered manufacturer defects.

Slight yellowing of carbon fiber is normal when exposed to direct sunlight regularly. Yellowing and peeling of the top coat are not covered under the lifetime warranty.

 

EXCHANGES

We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us at Customerservice@AllCarsFashion.com.

 

SHIPPING

To return your product, you should contact Customerservice@AllCarsFashion.com. Our staff will get in touch with you, and you can return the product after confirmation. If you return the product without confirmation, our warehouse cannot identify the sender, which will make your refund unavailable.

No restocking is to be charged to the consumers for the return of the product.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over 50 USD, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 

NOTE:

You have to pay the shipping fee for the returned product if it's not the problem of the quality.

RETURN ADDRESS

Please contact Customerservice@allcarsfashion.com to get the return address. (Please do not return your products before getting confirmation via email from  Customerservice@AllCarsFashion.com)

IMPORTANT NOTES

  • The return or replacement is only applicable to products purchased on AllCarsFashion.com. If you purchased your AllCarsFashion products from a third-party seller, please reach out to the seller.
  • Once your package is received and checked to verify that warranties are still valid, we will issue a full refund or a replacement for all eligible product(s).
  • Please note that all accessories must be new and unopened to be eligible for refunds. To qualify for a replacement or refund, devices must be in "as new" condition and, if possible, with the original sealed packaging intact. If the accessory is returned for no reason, then we will deduct the return shipping fee from the returned amount.
  • For all returns, please pay the shipment fee.
  • If your product is faulty/DOA, we will reimburse the shipping fee after inspection and confirmation that your device is within warranty.
  • For any after-sales issues, please contact us through Customerservice@AllCarsFashion.com and we will offer you a solution based on your case.
  • Once you email us about the return & refund issue, we will respond to you within 24 hours on business day. Please check your spam/junk inbox if you haven't received a reply within 24 hours.